![]() ![]() There have been no emails of upcoming charges or receipts for me to know you continued to bill me without permission. Update: they responded to my message with lies. He needs to be fired too after I get my full refund for this last charge. The rep is just wasting time and I bet he isn't working to get anyone else on the line. I am still on hold trying to get my money back as I write this. I checked my spam because how did I suddenly get the cancel email today after calling that went straight to my inbox? They tried to tell me about it's outside of the 30-day money-back guarantee when they don't even email to let people know that they were even charged in the first place. They had the nerve to ask me if it went to spam. This is very unethical to not only charge people after they canceled but to renew people on a yearly subscription without any email notification or receipt. I have no other emails from this company about any renewals or receipts outside of the first order email and stupid marketing emails about their products to squeeze more money out of me. 2023 I am noticing they charged for another year and at a higher amount I didn't authorize. I signed up for beach body in 2021 on a yearly subscription and canceled it. Just be aware of this and call with any questions. I really hate when these companies offer you trails and you have to call in to cancel! I thought the trail was just an additional 30 days for just the recorded programs. ![]() Since I signed up I only got on the bike for 5 minutes total as I was busy with different projects around the house. So I paid for 2 months for services that I didn’t even used! I canceled BODi Live today. Since I didn’t call after the first month (which I was not aware the trial was for the Live BODi workout) they started billing me an additional 22.64! They did refund me for the last month they had just charge me yesterday because of their 30 days 100% satisfaction guarantee, it not for the other 2 months. Well apparently the first month free was to try out Live BODi, which I’m not ready for yet, wanted to just started out with the recorded workout until I got in better shape as I haven’t worked out for years. Read thoroughly and ask questions via customer service if necessary! I signed up on my MYXfitness bike, something pop up say first month was free, thought my membership was $136.02 with tax, with the first month free. You really got to be careful when you sign up.
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